Customer Service

Welcome to Kenwood Customer Services. If you need help using or finding any of our products, or have any questions about Kenwood, our Customer Services team will be glad to help you.

General Kenwood Enquiries
Our Customer Service Department can be contacted on 0239 239 2333. Our opening times are Monday to Thursday 8.30am-5.00pm, Friday 8.30am - 12.30pm 

Kenwood Free-Standing or Built- In Cooking Appliances
If you have any questions regarding Kenwood free standing or built in cookers please call 0870 443 1897. 

Kenwood Online Order Enquiry Team
If you have ordered a product through our Online Store and you have a query regarding your order, delivery or product then please contact the Online Order Enquiry Team 01420 525583 or email Customer Care.
 
PLEASE NOTE THESE CONTACT DETAILS ARE FOR ONLINE ORDER NUMBERS BEGINNING WITH 'KEN' ONLY - ALL OTHER QUERIES PLEASE Call 02392 392333 or contact your supplier. 
 
 
Need an attachment for your Kenwood Chef/Major?
We now offer a range of attachments for Kenwood Chef's & Major's to buy online direct from us -  Visit the Kenwood Online Store for a complete list of products available.
 
Need to find where you can buy our products?
A limited range of products are available to buy online direct from us -  Visit the Kenwood Online Store for a complete list of products available or use the where to buy link at the top of the page to find other retailers.
 
Need a spare part or accessory  for your Kenwood product?
Simply click here to access our full range of genuine spares and accessories on-line.
  
Need a repair to your Kenwood product ?
Simply click here to find an authorised Kenwood repair centre near to you. Alternatively you can call our Customer Service Department on 0239 239 2333 where an advisor will be happy to help.
 

To purchase an Extended Guarantee
If you would like to purchase an Extended Guarantee for your product please click here

Register your product and enter a FREE prize draw
To register your Kenwood product please click here. As a thank you for your help you will be entered into a FREE PRIZE DRAW to win £10,000.